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Alexa echo & app aren’t doing the same thing

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Alexa echo & app aren’t doing the same thing
« on: December 01, 2023, 04:04:49 am »
Alexa echo & app aren’t doing the same thing
I can use the alexa App to ‘switch off living room lamps’ (2 lamps on 2 Wi-Fi plugs). However, when I ask my echo to do it, it only switches off 1 of the plugs. I’ve tried to reset both plugs but it still doesn’t work. I’ve reset the echo. But when I reset the echo it relearns the wrong command and only switches off 1 plug. The same phrase on Alexa app switches off both plugs. What’s going on? I feel I’ve tried everything but no one knows how to fix it?

Re: Alexa echo & app aren’t doing the same thing
« Reply #1 on: December 01, 2023, 11:11:13 am »
The only thing I can think of is that one plug is still a "plug" and the other has been designated a "light"

in Alexa, in each of the device settings for each of the plugs, have a look at the "Type" and check to see that both plugs are still "plug" or have been designated "light"

Good Luck!

Kyle