Alexa echo & app aren’t doing the same thing
I can use the alexa App to ‘switch off living room lamps’ (2 lamps on 2 Wi-Fi plugs). However, when I ask my echo to do it, it only switches off 1 of the plugs. I’ve tried to reset both plugs but it still doesn’t work. I’ve reset the echo. But when I reset the echo it relearns the wrong command and only switches off 1 plug. The same phrase on Alexa app switches off both plugs. What’s going on? I feel I’ve tried everything but no one knows how to fix it?