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Echo show 1st gen issues

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Echo show 1st gen issues
« on: March 03, 2020, 03:08:19 am »
Hello everyone,

I am hoping for some advice, I have had an echo show 1st gen for a while now and it's been fine until recently (I believe it's a software update causing issues as the on screen appearance changed when issues started)

The problems:
Sound is tinny
The audio skips and lags
The response when saying "alexa" is delayed.

Like I said before I think it's a software update that's caused these issues, but my question is - can this be fixed?

Thank you in advance and any advice appreciated!

Re: Echo show 1st gen issues
« Reply #1 on: March 03, 2020, 04:13:00 am »
try unplugging it for at least 40 seconds