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Echo & Alexa Forums

Help! alexa says offline I got a new phone

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bellablue622

Help! alexa says offline I got a new phone
« on: December 13, 2018, 02:02:34 pm »
I am tech challenged. My phone broke awhile back and got a new one. Alexa keeps saying she is off line I van not remember if she quit working after I got new phone or what My internet is working fine. I am lost can someone help me