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Can't change language, empty drop-down menu

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Can't change language, empty drop-down menu
« on: August 14, 2018, 11:21:35 am »
Hello everyone,

I've been using the Echo Dot for the past couple of weeks which was primarily set to English. I mainly switched back to German when I wanted to demonstrate some things and it worked perfectly without any issues. Today, I set up my new Echo Spot and after a first failed attempt, I eventually got it to speak English with me. However, I am now unable to switch the language back to German. When I open the Alexa app and tap on languages, the page it shows me is completely empty without a drop-down menu. There are no languages I can select from.

I've already deleted the app and installed it again. I also reset the Spot to factory default, but nothing is working. I just can't get a language drop-down list. I mainly need it when guests come over and for everyday use, I would like to keep it English, but I don't understand why it was working perfectly well with the Echo Dot but not with the Spot. Any ideas?  :(
« Last Edit: August 14, 2018, 11:38:13 am by dreameater1988 »