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Alexa "forgets" Harmony Hub

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Robertgeller

Alexa "forgets" Harmony Hub
« on: March 22, 2018, 01:43:06 pm »
Every few hours when I ask Alexa to turn on TV I get a "trouble reaching harmony hub "message.  When I discover devices it works for awhile. I have tried uninstalling the skill and different names for the TV. No luck

dragon123

Re: Alexa "forgets" Harmony Hub
« Reply #1 on: March 22, 2018, 03:03:39 pm »
Every few hours when I ask Alexa to turn on TV I get a "trouble reaching harmony hub "message.  When I discover devices it works for awhile. I have tried uninstalling the skill and different names for the TV. No luck

Well today I also couldn't use my harmony hub w/alexa. The hub shows a red light instead of green, meaning it works using a remote but not over the internet using alexa. Very annoying, not sure what causes this. The same has also happened before, unreachable for a day or 2. Rebooting my modem, router, hub etc didn't help at the time so this time I'm waiting a while to see if this resolves itself or not.