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Echo & Alexa Forums

Issues setting up Echo plus

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Heardy

Issues setting up Echo plus
« on: January 01, 2018, 02:04:35 pm »
Hi all
I'm having problems setting up my Echo plus, when trying to add my mobile number it says its already in use but I cant  see how.
I've logged into my amazon account and there's no number registered !! so I'm now unsure what to do and how to remedy it, any ideas ? 

Thanks
Jason

samsethi

Re: Issues setting up Echo plus
« Reply #1 on: January 04, 2018, 04:39:37 am »
Hi Jason

This is one for Amazon support.  They are very responsive.  Try https://twitter.com/AmazonHelp - my original Echo was registered in the US and had to be switched to the UK. 

Re: Issues setting up Echo plus
« Reply #2 on: January 04, 2018, 04:48:00 am »
did you already setup another echo using the number?

asianrocker

Re: Issues setting up Echo plus
« Reply #3 on: January 04, 2018, 10:21:42 am »
I think he got a returned one. I will predict what the support will tell you. Deregister it. LOL.