Echo & Alexa User Discussions and Support Forums

When a person is not breathing, permanent brain damage begins after 4 minutes and death in 6 minutes after that. Can you count on help arriving before that time? Learning proper CPR techniques is easy and you can learn it in 30 minutes at CPR Test Center.

"Now Playing" Screen Not Working Right

0 Members and 1 Guest are viewing this topic.

"Now Playing" Screen Not Working Right
« on: October 08, 2017, 12:51:52 am »
When I'm playing music, the "Now Playing" screen doesn't show the current tune. The "Queue" column is empty. The "History" column shows the current tune, along with previous tracks.

The missing "Now Playing" screen means that I can't pause music or adjust volume from my browser.

This used to work. I'm on latest Mac OS X, using Safari. I checked with the Chrome browser and got the same results.

Is there a fix for this?

Re: "Now Playing" Screen Not Working Right
« Reply #1 on: October 08, 2017, 01:40:36 pm »
I have this issue when i have created a group for my echos. If i delete the group volume control and the other options returns. Also looking for fix.

Re: "Now Playing" Screen Not Working Right
« Reply #2 on: October 08, 2017, 03:00:50 pm »
I was able to fix the problem by resetting the Echo. I'll call it Echo01 for the purpose of this report.

But I noticed that another Echo (Echo02) which shared a group with Echo01 now lacks a Home screen.

Following Egb's suggestion, I deleted the group and the Echo02 Home screen returned to normal.

Seems like it's a bug in Groups.