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Echo & Alexa Forums

Request mode

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Bmac1x

Request mode
« on: August 08, 2017, 09:23:37 pm »
when i ask Alexa to change the volume she says: "this device is in the mode that does not accept requests, please change it's mode in the Harmony app or on the device".     i can't find anything that says Request mode anywhere..... please help.

Offline jwlv

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Re: Request mode
« Reply #1 on: August 09, 2017, 12:43:29 am »
I'm guessing that it means the mode that Harmony "thinks" your TV/device is in is the OFF mode.

Bmac1x

Re: Request mode
« Reply #2 on: August 11, 2017, 12:52:10 am »
where / how do i change it?