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"Alexa Calling not available for device" - Its a echo

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"Alexa Calling not available for device" - Its a echo
« on: June 04, 2017, 02:58:42 pm »
Just got a new echo for my mom and set it up.  ONce all setup, when I try to have it make a call it says that Alexa calling not supported on this device.  What gives?  Its a brand new echo.

Re: "Alexa Calling not available for device" - Its a echo
« Reply #1 on: June 04, 2017, 03:05:20 pm »
Just got a new echo for my mom and set it up.  ONce all setup, when I try to have it make a call it says that Alexa calling not supported on this device.  What gives?  Its a brand new echo.

most likely don't have the latest update yet.  give it time to update. 

Re: "Alexa Calling not available for device" - Its a echo
« Reply #2 on: June 04, 2017, 08:16:36 pm »
Or go to the Google Play Store and update to the latest software version.

Re: "Alexa Calling not available for device" - Its a echo
« Reply #3 on: June 05, 2017, 05:14:57 pm »
Or go to the Google Play Store and update to the latest software version.

you cannot download firmware from the play store.  since the echo was just setup, I am willing to bet they do have the latest app.