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Playing prime music

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Playing prime music
« on: July 30, 2016, 11:45:14 am »
Can't get alexa to play prime music. It says to sign for Prime which I'm a member. I've heard about unplugging alexa, and that hasn't done the trick either. Anyone got ideas. I did finally write to alexa support at amazon..hoping to hear back.

Re: Playing prime music
« Reply #1 on: July 30, 2016, 01:21:28 pm »
Google for, and call the Echo Customer service number, and CALL them!

Offline Yoda_One

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Re: Playing prime music
« Reply #2 on: July 30, 2016, 04:14:52 pm »
Did you use Alexa App and properly setup the Echo?
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Re: Playing prime music
« Reply #3 on: August 05, 2016, 01:02:13 pm »
I found that you had to specify your prime account for Prime music in the Alexa app on the phone before it would work properly.

Once done, it works like a charm.