Echo & Alexa User Discussions and Support Forums

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Amazon Echo Discussion / Re: Echo auto , Samsung S20 Ultra, Spotify issue!
« Last post by jwlv on August 13, 2020, 01:34:45 pm »
This doesn't answer your question, but I just wanted to point out Echo Auto doesn't do several things that a regular Echo device can do. For example, when you ask Alexa to make an announcement "it's time for dinner" the Echo Auto remains silent. I'm also pretty sure you can't drop-in on an Echo Auto either. There are several other things that I've come across that make the Echo Auto a slimmed down version of a regular Echo. I don't like it, but that's just the way it is.
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Maybe you've got Alexa Guard (or some other away from home skill) that is turning things on/off. It could also be an smart home app that is doing this. Some alarm systems do this too. This type of automation is intended to deter burglars by making them think there's someone at home by turning lights and other devices on or off.
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My nightstand light, television and living room light are turning themselves on in the middle of the night. I deleted all routines and it has done it once more since. The living room light comes on around 11:00 AM. The nightstand light is Hue, other two are plugs. Anyone have the same problem?
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Amazon Echo Discussion / Re: Echo auto , Samsung S20 Ultra, Spotify issue!
« Last post by Laurel on August 13, 2020, 11:48:46 am »
I don't use Spotify on my Echo Auto devices, but I have read that many have to log into Spotify on their phones each time before using it on Echo Auto.
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Amazon Echo Discussion / Echo auto , Samsung S20 Ultra, Spotify issue!
« Last post by Jules1974 on August 13, 2020, 11:08:37 am »
Hi All

Im using echo auto and its fine for playing anything on my phones media or via Amazon Music, however when i try to play from spotify it advises that Spotify is not installed the device and takes me to the play store to download it.

Well , it is on the device and the play store opens with just the open option for Spotify. Its as if the alexa app doesnt have the link for spotify but it plays fine on the other echo's i have in the home.

Anyone seen this issue before?.

Cheers
Julian
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did you try swapping locations with the two dots?
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Echo Technical Support / Re: Stuttering
« Last post by renegade600 on August 12, 2020, 06:08:32 pm »
when you reboot, pull the plug, not use the on/off switch.  try pulling the plug on the echo for at least 40 seconds.   If it does not help, try the router.  pull the plug for a 20 count. 
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I have contacted Amazon on this issue and had it escalated BUT maybe SOMEONE else has or had this problem?

i have both an Echo and an Echo Dot - for years now. I have the 2nd Gen Dot.  I like to listen to Terrestrial radio along w/ Pandora, Sirius etc. It's been a week now - and ONLY - I repeat ONLY on the Dot does this occur.  It will cut on and off when I am playing a Terrestrial Radio station NOT with Pandora, Sirius radio or anything else - JUST TERRESTRIAL stationa - The ECHO does NOT do this as I said.
I have done ALL of the troubleshooting - It is NOT a WIFI problem, or TuneIn, iHeart, Radio.com problem as they ALL do this - doesn't matter which service I ask for or use. All the resets have been done. The ONLY thing I can think of is that the Radio stations have changed something within the frequencies - the refresh rate  - and my DOT is not reading it- BECAUSE... I clocked it - and for THREE (3) minutes it will play whatever it is playing - then cut out for EXACTLY :30 seconds - then come back on. This happens for as long as i can stand to listen to the station in this way.  AND depending on when you start streaming or listening to the station it will cut off immediately or not - so it depends on WHERE the station was in the cycle when you started listening and THEN it will do the 3 min - :30 sec cycle as described above.
I am sure not many people clocked it like have have, but SOMEONE probably has this same problem - Can anyone please advise?  I don't know when Tech. Support will be able to help- and YES i gave them ALL of this info.  Thanks in advance!
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Echo Technical Support / Re: Stuttering
« Last post by jwlv on August 12, 2020, 04:44:19 pm »
Stuttering usually has to do with a poor wifi signal. I recommend rebooting your Echo device, your Wifi router (and modem if it's separate). You know, the usual turn it off and turn it back on.
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Amazon Echo Discussion / Re: Execute a routine automatically when WIFI is connected?
« Last post by jwlv on August 12, 2020, 04:42:18 pm »
I was thinking in terms of using a mini PC (or Raspberry Pi) to do all of that. I suppose Alexa can do it all too, with a combination of IFTTT, custom skills, routines, etc.
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