Echo & Alexa User Discussions and Support Forums

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41
Echo Technical Support / Re: Echo Show 5: How to get it to show the clock face?
« Last post by bitstopjoe on September 29, 2019, 07:18:17 am »
 Very welcome. I am sure it is just a glitch on their end, but at least this is a workaround until they fix it.
 The only reason I thought of it is that at a certain time the Spot near my bed goes into night mode with a softer color on the screen and that worked just fine. So the next morning I put it manually in night mode and it worked.
 Glad it helped you out and possibly others who come here looking for help with the same problem.
 One would think Amazon would have this workaround as I am surer we are not alone with this problem.

Joe
42
Echo Technical Support / Re: Echo Show 5: How to get it to show the clock face?
« Last post by Hammy6 on September 29, 2019, 05:46:42 am »
Thank you, that fix has worked On both my Spot and my Show. I now just have clock on screen and not the incredibly annoying scrolling TIPs.
You would think the number of complaints I have seen about the scrolling that Amazon would get the hint and remove it. Totally spoils an otherwise amazing product.
43
Echo Technical Support / Routine command won't work
« Last post by Clellbritt on September 28, 2019, 09:26:53 pm »
I have a routine for my son's bedtime. It dims his bed light and turns off all other lights in his room. I first set it up with the command "Alexa, goodnight Bryan" but all she does is say "Goodnight Bryan" and the routine doesn't do what its suppose to do. I've changed the name from Bryan to Sam, and others and it will work fine. But if I change it back to Bryan it just says "Goodnight Bryan". Any ideas why this wont work with his name? Thx in advance.
44
Amazon Echo Discussion / Re: Jumping Display
« Last post by Laurel on September 28, 2019, 05:59:32 pm »
I'm rather hoping that they will give me a Show 5 instead.

Worth asking for it! Good luck.
45
Amazon Echo Discussion / Re: Jumping Display
« Last post by DavidA on September 28, 2019, 04:09:30 pm »
I'm rather hoping that they will give me a Show 5 instead.
46
Echo Technical Support / Re: Echo Show 5: How to get it to show the clock face?
« Last post by bitstopjoe on September 28, 2019, 03:16:41 pm »
 As I mentioned put them in NIGHT MODE. The clock comes right back.
 I have had it working fine since this morning that way. Give it a try.
 On the Spot just go to settings and click on the quarter moon icon, that's it.

Joe
47
Amazon Echo Discussion / Re: Jumping Display
« Last post by Laurel on September 28, 2019, 02:12:35 pm »
I've had a chat with Amazon Fr,and they said that it is a "known problem".  They've agreed to replace it, but they are out of stock.
Amazon UK and Amazon US show it of of stock as well, with no date for stocking it again.
Is the Spot a dead item?
I know they were talking about discontinuing Echo Spot.  Maybe call back and ask for a credit so you can buy another gadget?
48
Amazon Echo Discussion / Re: Echo Auto - First Impressions
« Last post by M.p.rohde@att.net on September 28, 2019, 01:36:39 pm »
I am really frustrated when playing music from Amazon Music. It cuts out ALL OF THE TIME. Sometimes, it will speed up for a second or two, as if it is trying to catch up to where it should be.

Also, some days it just keeps saying it canít connect to my phone.

It seems worse in the city than it does on the highway, as if every tree and light pole is blocking the WiFi.
49
Echo Technical Support / Re: Echo Show 5: How to get it to show the clock face?
« Last post by Hammy6 on September 28, 2019, 01:26:00 pm »
Hi. I woke up to the same problem this morning with both my Spot and my new Show. Both fine until this morning. Now won’t stay on clock just keep getting Tips. Contacted Smazon Help chat. Was on line with them for 3 hours. Unable to fix. I asked them several times if they had made changes on their server but adamant they had not. Went through usual menu, reboot, reset stuff all to no avail. Two different devices both developing the identical issue at exactly the same time and Amazon state not their fault. Hmmmm. Not happy.
50
Amazon Echo Discussion / Re: Jumping Display
« Last post by DavidA on September 28, 2019, 08:18:31 am »
I've had a chat with Amazon Fr,and they said that it is a "known problem".  They've agreed to replace it, but they are out of stock.
Amazon UK and Amazon US show it of of stock as well, with no date for stocking it again.
Is the Spot a dead item?
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