Echo & Alexa User Discussions and Support Forums

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Echo Technical Support / Can echo be programmed to use two different names
« Last post by Tigone on June 16, 2019, 11:09:02 am »
I have one echo dot and one echo device.  I just bought my husband an echo dot for Fathers Day.  When we talk to his echo, it answers by my name instead of his, even though I set up his profile and account on the Alexa app. I think it has something to do with my Amazon account.  Should I set up an Amazon account for him, and register his dot on that account.  Would that impact the way the devices communicate with each other?
Amazon Echo Discussion / Volume level info
« Last post by mike27oct on June 16, 2019, 02:38:49 am »
As many of us know the Alexa devices could not tell us the volume level setting, and yesterday I asked a dot again what the volume level was and it told me!  All my devices told me except for the gen 3 dot;  it said it was not set up yet to tell me, but tonight it did tell me.  I suppose new firmware has been arriving to the various generations and adding this handy feature.
Amazon Echo Discussion / Re: Can no longer ask Alexa to play a specific song
« Last post by scottrods on June 15, 2019, 05:07:17 pm »
I've always used Pandora, and it pretty much always required me to ask for Pandora as well... When I do Pandora I get "Stations" when I use artists on Amazon, it gives me just the artist mix... Both options are desirable at different times. SO I use both quite frequently.
Amazon Echo Discussion / Re: Can no longer ask Alexa to play a specific song
« Last post by Laurel on June 15, 2019, 02:49:48 pm »
I noticed the same. Now I say, Alexa play "How Much is that Doggie in the Window" by Doris Day on Amazon Music.  Seems I have to include the Amazon Music to my phrase now.  Not sure why. Over the last couple of days, I seem to be able to omit the Amazon Music phrase.
Amazon Echo Discussion / Can no longer ask Alexa to play a specific song
« Last post by kanderna on June 15, 2019, 12:09:27 pm »
Hello all,

My family and I used to be able to ask Alexa to play a specific song: "Alexa, play <song> by <artist>."

She would then either play the song, or if it wasn't available for standard prime music she would say, "Here's a sample of <song> by <artist>"

Now (and always without fail) her response is "Here's a station for you based on the song <song> by <artist>"

What gives?  This was probably the thing we use Alexa for the most (other than home automation).
Amazon Echo Discussion / Re: Alexa Guard security feature in US rollout
« Last post by fertree on June 14, 2019, 11:03:03 pm »
If I have 5 diffrent echo devices do I have to turn each one on individually or do they all go on when I say Alexa I am leaving?
I have 2 echos. When I left the house I turned on the living room, not worrying about the office Alexa. A week later, when I got an alert, it was from the office which I did not turn on, so yes, turn on one apparently turns on all.  As it turned out, the alarm was for breaking glass, but when I listened, it was a strange sort of buzzing sound,repeated over and over,  very loud. It could not be heard when I dropped in on the Echo in the next room, 20 feet or so away which leads me to believe there's a problem with the Echo or guard software. A friend is on his way over to determine that Sasquatch is not actually in my office, and the problem is the Echo.
Amazon Echo Discussion / Office 365 email notifications
« Last post by bmair on June 14, 2019, 01:21:35 am »
I'm looking for a way to to have Alexa notify me immediately when an email arrives in my Office 365 mailbox. Ultimately, I'd like to place conditions on the notification such as from a given email, or marked as important. But for now, for each and every email would be sufficient. Anybody have any ideas on how this could be done, preferably without developing a custom Alexa skill?
Amazon Echo Discussion / Re: MyMusic not showing on Alexa app
« Last post by Laurel on June 12, 2019, 05:18:35 pm »
That is good news. Thanks for checking in with us.
Amazon Echo Discussion / Re: Amazon Alexa
« Last post by Laurel on June 12, 2019, 05:17:50 pm »
You are very patient waiting to get it up and running and switched over to you.
Amazon Echo Discussion / Re: Amazon Alexa
« Last post by alexafriend on June 12, 2019, 01:19:06 pm »
I'm still waiting to hear from my friend , not ignoring this thread :)
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