Echo & Alexa User Discussions and Support Forums

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Echo Technical Support / Spotify won't unlink
« Last post by H1cks on February 22, 2020, 01:19:20 pm »
So my partner linked her Spotify to my amazon echo which is fine but now she's stopped paying for her Spotify and I've got Spotify premium now, so we unlinked her account and linked mine. It shows in the alexa app as linked but it still tries to play through her Spotify and because it's not premium it says it can't play as it doesn't support streaming services, and that makes total sense as it's not premium on hers.

But why is it still trying to connect to hers when it's unlinked to hers and now linked to mine????
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Amazon Echo Discussion / Flash Briefing adding unwanted content
« Last post by celkins on February 22, 2020, 12:15:25 pm »
For the past couple of weeks, at the end of my flash briefing (NPR News Now and then the local weather), Alexa is adding new, unwanted content. This occurs after the local weather. Alexa introduces these as "Here are some stories from other sources" or something similar. I switched from NPR News to BBC World Service and then Al Jazeera Briefing, but the same thing happens. Is anyone having this issue? If so, Amazon should realize that some of us don't want more than what we ask for. This is a bug, not a feature.
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Echo Technical Support / Change router bands quickly
« Last post by JLOB on February 21, 2020, 11:17:42 am »
I've ten Echo dots scattered about my home.  I've just noticed that some are on the 2.4ghz band and the others  on the 5.0.  Is there a "quick" way to change without de-registering and starting again for each Dot?  These units are loaded with specific alarms and reminders.  I'd like to make the update easy if possible.
Thanks.
JLOB
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Echo Technical Support / Echo Studio & Sound Settings
« Last post by Jude59 on February 20, 2020, 10:35:07 pm »
Hello,

Iím a new Echo Studio owner and I cannot figure out how to save sound settings. I go to the Amazon Alexa app, then devices and find the studio and when I sent the bass it reverts back to midway once I leave the app. Is there a way to save the settings? Thank you.
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Echo Technical Support / Re: 2nd Gen Echo Dot drops WiFi after Arris modem upgrade
« Last post by MrNatcheral on February 20, 2020, 07:23:59 pm »
Thanks. Yes, powered down several times hoping for a different outcome.  I don't understand why many devices work and one (the Dot) is spotty.  A technology glitch?
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Echo Technical Support / Re: cree bulbs
« Last post by renegade600 on February 20, 2020, 07:04:03 pm »
was finally able to see the numbers with a combination of light and zooming using the phones camera.  unfortunately the hue did not  could not find the bulbs after several tries.  gave up, when and got some more hue bulbs today instead. 
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Echo Technical Support / Re: 2nd Gen Echo Dot drops WiFi after Arris modem upgrade
« Last post by renegade600 on February 20, 2020, 07:00:58 pm »
did you do a power cycle with the dot?    unplug it for at least 40 seconds then plug back in. 
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Echo Technical Support / 2nd Gen Echo Dot drops WiFi after Arris modem upgrade
« Last post by MrNatcheral on February 20, 2020, 06:00:58 pm »
I just upgraded Internet speed from Frontier, requiring a new Arris (NVG4438) modem.  Setup was successful, but the Dot constantly drops wifi when streaming content (Pandora, TuneIn, SiriusXM) to my stereo.

Frontier says the problem must be with the Echo Dot, since all other wireless devices connect successfully. Makes sense to me, but I don't know what's so different from my old Westell 7500 which never dropped vs. the new 2-line Arris.

Any thoughts?
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Amazon Echo Discussion / Re: Programming documentation?
« Last post by Marco on February 20, 2020, 01:53:41 pm »
This looks great.... Thanks for sharing!

OR, check out Voiceflow, if you want to make 'skills', but don't have a lot of programming experience.
https://www.voiceflow.com/
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Amazon Echo Discussion / Re: Programming documentation?
« Last post by factbill on February 20, 2020, 01:01:05 pm »
OR, check out Voiceflow, if you want to make 'skills', but don't have a lot of programming experience.
https://www.voiceflow.com/
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