Echo & Alexa User Discussions and Support Forums

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Alexa Across the Pond (Europe) / Re: 2 Alexas on account.... only 1 working?
« Last post by renegade600 on April 06, 2020, 12:16:04 pm »
you really did not not answer the question.  some amazon plans only allow one device. 
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Alexa Across the Pond (Europe) / Re: 2 Alexas on account.... only 1 working?
« Last post by Wannas on April 06, 2020, 05:03:14 am »
Hi yes on the same one.

Do you know how to link amazon music purchased to Alexa at home?
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Amazon Echo Discussion / Problems creating a stereo pair with amazon echo dot
« Last post by Sneddas on April 06, 2020, 04:50:16 am »
Hi everyone

First post, so apologies if I’m in the wrong place. I’m wondering if anyone else has problems creating a stereo paid with echo dots?

They’re both online, on the same network and in the same room. However when I select one in the Alexa app, the other one greys out and says there’s a network problem.
I’ve tried anything. Any ideas?
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yep, just open the alexa app and tap the circle at the bottom, then give a command. 
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I want to speak directly into my phone (when I'm not near my echo dot) to have Alexa execute a command, such as "Alexa, turn on the x lights".  Is this possible and how please?
thanks, Tom
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Alexa Across the Pond (Europe) / Re: 2 Alexas on account.... only 1 working?
« Last post by renegade600 on April 05, 2020, 11:05:21 am »
what subscription plan for what service?
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Echo Technical Support / Sound dropping out on echo home cinema
« Last post by Pridgeont on April 05, 2020, 05:26:47 am »
I've connected two echos to my 4k firestick as a home cinema set up. It sounds great but the sound drops out for a second every minute or so. Any ideas how to fix this?
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Alexa Across the Pond (Europe) / 2 Alexas on account.... only 1 working?
« Last post by Wannas on April 05, 2020, 05:19:58 am »
Hi we have an echo dot upstairs and echo in the lounge both on the same account- the one in the lounge will only play samples of songs whilst the one in the bedroom works perfectly well, both are on the same subscription.
I have reset and done all I can.... any advice would be very much appreciated 👍
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I am currently working on a project for my PhD. I kindly need participants to interview who have previous experience of using strongly any of the following Virtual assistant “Alexa, or Google Assistant”. The interview will take approximately 20-30 minutes. The interview will be online using Zoom to be convenient for your time and effort. Your data will be anonymous and confidential, and will only be used for the research purpose. At the end of the interviews, a lottery of $50x6 vouchers will be drawn within the participants.
If you are interested, please, contact me on the following email with your details.
Arezoo Fakhimi at arezoo.fakhimi@postgrad.otago.ac.nz
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Amazon Echo Discussion / Re: Official notice for surveys and market research
« Last post by arezoofakhimi on April 05, 2020, 12:15:05 am »
This is an official notice for students who want to solicit surveys.
You must include the following information:
- Who are you? Arezoo Fakhimi
- What university do you attend? University of Otago
- What class this is for? PhD
- What is the purpose of the survey? Effects of AI on customer experience
- What is your professor's name? Professor Tony Garry

Without posting this information, your post may be deemed inappropriate and you might even be banned from this forum. Links to unknown domains and websites will be treated as possible scams and phishing attempts.

If you really want to impress this forum, come back after your survey and post your research paper and your findings. This will give you some reputation in case you ever need to do another survey. 

* If you are not a student, but you want to conduct a survey for marketing purposes, make sure that you provide as much information as possible so that the users here can be confident that your survey is indeed legitimate. Otherwise, you should consider a paid focus group.
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