Echo & Alexa User Discussions and Support Forums

General Category => Echo Technical Support => Topic started by: Billjames@btinternet.com on November 14, 2019, 04:29:19 am

Title: Echo show has gone deaf.
Post by: Billjames@btinternet.com on November 14, 2019, 04:29:19 am
My Echo Show responds perfectly to the "Alexa" command to start things off but once it is playing the radio or music it becomes deaf to the command and I need to stop it by tapping the "pause" feature on the screen. It works perfectly for 18 months and it still does even with the television blaring away in the background. Other people seem to be having similar problems so why has there been no software update?
Title: Re: Echo show has gone deaf.
Post by: ellentk on November 26, 2019, 02:46:43 am
Having the same problem with Echo Dot.
Title: Re: Echo show has gone deaf.
Post by: renegade600 on November 30, 2019, 09:31:34 pm
that has always been a problem for me.  I would connect the echo to speakers across the room from it so it can hear better when playing music