Echo & Alexa User Discussions and Support Forums

General Category => Echo Technical Support => Topic started by: rickmecho on August 21, 2019, 08:00:35 am

Title: History timestamps 3 hours off
Post by: rickmecho on August 21, 2019, 08:00:35 am
This morning I was checking yesterdays alexa history and found that all my history timestamps are listed as 3 hours earlier than they actually were. IMPORTANT- all devices know the correct time, it's not a settings issue, it's just the times listed in history that are wrong. If I ask her the time she gives me the correct time, but in history it says the question was asked 3 hours earlier.
This happens in the mobile app as well as on the web on my laptop. I also noticed that the interface is now different- there's now a pulldown menu to select today, yesterday, etc. I'm guessing they made some changes and now history does not acknowledge the timezone from settings. I'm eastern and history is telling me pacific time.
Anyone else having this problem, particularly in the east?