Echo & Alexa User Discussions and Support Forums

General Category => Echo Technical Support => Topic started by: BOOMstick on January 07, 2019, 02:43:44 pm

Title: Adding second Echo Dot (3rd Gen) with Apple Music - Need Help . . .
Post by: BOOMstick on January 07, 2019, 02:43:44 pm
I have a very interesting problem. 

My current home system includes two 3rd Generation Echo Dots, one in the bedroom, and one in the Kitchen. 

My initial setup just included the one in the bedroom which is controlling three Singled Bulbs and one Singled power block.  With this Echo Dot, I was able to assign Apple Music and get the Dot to play Apple Music upon command.

Two weeks later, I added the second Echo Dot in the Kitchen, went through the complete setup process, however when I ask the Kitchen Echo Dot to play Apple music, Alexa responds with "Apple music is not supported on this device."  I have tried everything I can think of, and had Amazon support on the phone, and no one can figure this out.  Has anyone else run into this before?  Any help would be greatly appreciated.  Thank you . . .