Echo & Alexa User Discussions and Support Forums

General Category => Alexa Across the Pond (Europe) => Topic started by: Andy on December 28, 2018, 06:38:20 pm

Title: Alexa and Firestick 4k
Post by: Andy on December 28, 2018, 06:38:20 pm
Hi all anyone know why the firestick remote will turn tv off but not on?- i have a year old jvc 50 inch and had an on line chat with Amazon tech who said my tv is not supported!- wtf?- any thoughts?- thanks
Title: Re: Alexa and Firestick 4k
Post by: renegade600 on December 28, 2018, 07:21:53 pm
if it is not supported, it is not supported.  when not supported you might get some features but not all.   I personally use a smartplug to turn on/off my tv
Title: Re: Alexa and Firestick 4k
Post by: Andy on December 29, 2018, 01:53:29 am
Ah ok thanks just surprised me with my tv only being a year old.
Title: Re: Alexa and Firestick 4k
Post by: renegade600 on December 29, 2018, 12:57:57 pm
Ah ok thanks just surprised me with my tv only being a year old.

tv might be a year old to you but the tv model may not be.  when I looked it up the other day, the manuals were several years old.