Echo & Alexa User Discussions and Support Forums

General Category => Smart Devices and Gadgets => Topic started by: elielviseman on January 22, 2018, 08:33:31 pm

Title: echo cant discover my rm plugin devices after upgrade from the dot to echo
Post by: elielviseman on January 22, 2018, 08:33:31 pm
hi
i had for some time the echo dot 2 that works great with my rm pro that connected to the rm plugin.
but from the moment i upgrade to the new echo 2 i cant discover my rm plugin alexa devices,
i was trying to downgrade the rm plugin app, alexa app, e control app.
try to reset the android device that the rm plugin install in it, try reset the echo
nothing help

please help
all my smart home depend on the rm plugin to work with the alexa

thank you  :)

Title: Re: echo cant discover my rm plugin devices after upgrade from the dot to echo
Post by: tthoben on January 24, 2018, 07:29:04 am
Did u remove the dot from your setup? The safest way was to add the new echo device to the existing setup and test that it works before removing anything
Title: Re: echo cant discover my rm plugin devices after upgrade from the dot to echo
Post by: elielviseman on January 24, 2018, 07:43:44 am
Unfortunately I did, remove the dot and reset him before sold
Title: Re: echo cant discover my rm plugin devices after upgrade from the dot to echo
Post by: tthoben on January 24, 2018, 06:56:35 pm
Unfortunately I did, remove the dot and reset him before sold

If you have to start from scratch, try following my step by step guide. Check your PM
Title: Re: echo cant discover my rm plugin devices after upgrade from the dot to echo
Post by: tthoben on January 25, 2018, 01:39:22 am
Your PM inbox is full bro
Title: Re: echo cant discover my rm plugin devices after upgrade from the dot to echo
Post by: elielviseman on January 25, 2018, 04:49:06 am
Your PM inbox is full bro
Try now please