Echo & Alexa User Discussions and Support Forums

General Category => Alexa Across the Pond (Europe) => Topic started by: markgolledge on December 08, 2017, 04:21:05 pm

Title: Alexa Not Playing Music from TuneIn or RadioPlayer
Post by: markgolledge on December 08, 2017, 04:21:05 pm
Hi there,

I've had Alexa installed for a couple of weeks.

All working fine until a few days ago when it has stopped playing TuneIn or RadioPlayer. If I ask 'Alexa, play JazzFM' (or another radio station) she'll say 'playing JazzFM from TuneIn' but then nothing plays. The same is the case with RadioPlayer.

Is there a fix? Has anyone come across this.

If not, is there a reset?
Title: Re: Alexa Not Playing Music from TuneIn or RadioPlayer
Post by: mindmagic on December 09, 2017, 05:00:10 am
Have you tried rebooting your router?
Title: Re: Alexa Not Playing Music from TuneIn or RadioPlayer
Post by: B.Hill on December 09, 2017, 02:41:00 pm
Same problem with mine - purchased two days Ok

Did rebooting the Router work for you ?
Title: Re: Alexa Not Playing Music from TuneIn or RadioPlayer
Post by: B.Hill on December 09, 2017, 02:45:10 pm
Should had said purchased two days ago - working ok until this morning then unable to access Classic FM or Radio 2 as examples via Tune-In

Can access local weather reports though

Title: Re: Alexa Not Playing Music from TuneIn or RadioPlayer
Post by: Resonance on December 12, 2017, 04:57:25 pm
I've had this problem in the past. It seemed to be the Radio Player skill messing everything up. Disabling it got me audio back from Tunein.