Echo & Alexa User Discussions and Support Forums

General Category => Echo Technical Support => Topic started by: zigster on December 07, 2015, 07:32:40 am

Title: Amazon Music Library Search
Post by: zigster on December 07, 2015, 07:32:40 am
Hi Forum,

does the search in the "Your Amazon Music Library" work for you guys ? I've uploaded a lot of music and it is all showing up with correct artist/track/album info in these auto-generated playlists:
Imported
Purchased
Recently Added

Also, these tabs show correct lists of music: Artists, Albums, Songs, Genres

But, if I try to search by one of these details (artist/track/album) I always get the message: "No results found. Please try another search term."

Help is pretty much appreciated...

Zigster
Title: Re: Amazon Music Library Search
Post by: zigster on December 13, 2015, 06:03:25 am
...seems this is working for you guys ? It's still NOT working with my Echo!

Thanks for any hibts or tips !!

Zigster
Title: Re: Amazon Music Library Search
Post by: renegade600 on December 13, 2015, 05:29:35 pm
you are not that clear as to exactly how your are searching.  Exactly what phrase are you using when you are searching, starting with "Alexa?
Title: Re: Amazon Music Library Search
Post by: zigster on December 23, 2015, 04:30:37 pm
Hello Forum,

as I said, the search feature in the alexa android app and with the web interface is bringing up no results, even though there is a lot of music being shown in the auto-generated playlists (such as: Imported, Purchased or Recently added).

Example: I have purchased and uploaded music by "Adele" in my Music library.

Those purchased songs are listed in the "Purchased" playlist and those uploaded are listed in the "Recently added" playlist.

When I type "Adele" in the "Search your library" text field in the Alexa app or web interface, the result is always "No results found. Please try another search term.". It just doesn't bring up any result with searches for albums ("25"), artists ("Adele"), songs ("Hello")...!

Also, when asking Alexa by voice ("Play music by Adele"), the reply is, that no music is found by Adele in my Music Library, even though they show in the above mentioned auto-playlist.

It makes no difference, if the music was bought or uploaded on Amazon...it is just not found by any search term (artist, album, song)

Hope, I've been specific with the above notes...

Thanks for help
Title: Re: Amazon Music Library Search
Post by: mike27oct on December 23, 2015, 04:51:22 pm
Have you contacted Amazon Echo support about this issue??
Title: Re: Amazon Music Library Search
Post by: zigster on December 23, 2015, 05:07:40 pm
...yep they couldn't help either.

Does the search in the Music Library work for you guys ?

Zigster
Title: Re: Amazon Music Library Search
Post by: 3rdshift on December 23, 2015, 05:48:40 pm
Well, mine works. I use it everyday
Title: Re: Amazon Music Library Search
Post by: zigster on December 27, 2015, 10:34:35 am
.. strange, since it doesn't work at all here...

Zigster
Title: Re: Amazon Music Library Search
Post by: zigster on January 27, 2016, 09:32:40 am
Figured it out ...

After a complete device reset, everything works like a charm now!