Echo & Alexa User Discussions and Support Forums

General Category => Echo Technical Support => Topic started by: John on December 16, 2016, 05:00:08 pm

Title: Can not get Alexa to recognize my Kindle
Post by: John on December 16, 2016, 05:00:08 pm
I bought one of the earliest Echos.  It has worked well until about a month ago, when it started connecting to the Alexa app sporadically.  For the last 10 days, it has never connected.  Alexa does not show up on Bluetooth, even when I search.  The app just has the little scanning wheel spinning away, nothing else.  Alexa has been responding to voice commands.  I have uninstalled, and reinstalled the Alexa app, three times.  Finally, I pushed the Echo reset button.  Alexa has been asking me to follow the set up instructions, but there is nothing there, except for the little spinning wheel.  :(
Title: Re: Can not get Alexa to recognize my Kindle
Post by: mike27oct on December 16, 2016, 10:15:10 pm
You ought to contact "Echo support phone number"  Google the phrase in quotes.