Echo & Alexa Forums
General Category => Amazon Echo Discussion => Topic started by: MaryLou on March 04, 2019, 12:26:09 am
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Alexa seems to be "stuck" with that yellow ring. I asked her to read messages - she says I have none. So I asked her to read notifications, she says I have none. So what else can I say to get rid of the yellow ring?
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Hello MaryLou,
I have no idea what to try next, so if it was me, i would call amazon echo free customer support at 1-877-375-9365. Or, you can check out this post I added here just yesterday!
http://www.echotalk.org/index.php/topic,5065.0.html
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I got rid of it! She said I did not have any new messages and I did not have any new notifications. So, in both cases, I told her to delete all of them. That did the trick!! It no longer blinks yellow!
Thanks for your suggestion - there's some very good information there!