Echo & Alexa Forums

General Category => Amazon Echo Discussion => Topic started by: Ochimo on January 21, 2019, 08:47:29 am

Title: Odd issue with Echo device.
Post by: Ochimo on January 21, 2019, 08:47:29 am

So my Alexa, 3rd Gen. It suddenly acts as if it is trying to say that it is connected via Dish. When I issue commands to turn off the lights, it says it cannot connect to Dish. I used to have Dish as a TV provider, and had that skill enabled. I have disabled that skill and now it says, it cannot connect to provider. I have reset the device and it returned to the same issue Any suggestions?

Title: Re: Odd issue with Echo device.
Post by: LoveUrEcho on January 21, 2019, 12:41:25 pm

Can I ask what color ring your Amazon Echo has when it will not connect?

Title: Re: Odd issue with Echo device.
Post by: Ochimo on January 21, 2019, 12:43:26 pm

It maintains the blue ring throughout.

Title: Re: Odd issue with Echo device.
Post by: LoveUrEcho on January 21, 2019, 01:03:17 pm

If you don't have dish anymore, and you disabled the Dish skill what provider will you be going to?

Title: Re: Odd issue with Echo device.
Post by: Ochimo on January 21, 2019, 01:12:07 pm

None as far as I know. I didn't use Dish for my Internet. Am I wrong in assuming that's what it is referring to?