Echo & Alexa Forums

General Category => Echo Technical Support => Topic started by: Midwest wife on December 06, 2017, 07:21:15 am

Title: voice recognition
Post by: Midwest wife on December 06, 2017, 07:21:15 am
With the new voice recognition..... Alexa does not know who I am or my husband when we ask.
We have done the voice profile many times and reinstalled the app on our phone (which is what support recommended). Anyone having these issues?