Echo & Alexa Forums

General Category => Echo Technical Support => Topic started by: mellor2000 on November 16, 2017, 03:06:38 pm

Title: Trouble using Echo Show to control Fire Tv.
Post by: mellor2000 on November 16, 2017, 03:06:38 pm

(http://)I wonder if you guys can help me. I've just received my brand new echo show and so far I’m really impressed however I can’t for the life of me get it to connect and control my Fire TV. I’ve looked at guides on the internet and they all say using the app go to the video music and books section, select video and then link the device. However on my app it just say music and books and doesn’t even give the option to link. Please help I’m starting to get frustrated.

Title: Re: Trouble using Echo Show to control Fire Tv.
Post by: freestate on November 22, 2017, 03:53:14 pm

Same problem here - driving me mad...

Every online guide says go to music, video & books

When music & books is all that is present

Annoyingly, i can see my fire tv under settings on the same damn alexa app!

Help please!

Title: Re: Trouble using Echo Show to control Fire Tv.
Post by: jpts.tavares on November 28, 2017, 04:05:14 pm

I have the exact same issue!
Mine with an Echo Dot

Help please!

Title: Re: Trouble using Echo Show to control Fire Tv.
Post by: MacGyverUK on November 30, 2017, 03:34:08 am

Exact same issue with Gen 2 Echo.
Everything else runs flawlessly.  I can even get it to connect to the fire as a speaker.
But like you guys "video" seems to be ommited from my alexa app menu

Title: Re: Trouble using Echo Show to control Fire Tv.
Post by: asianrocker on November 30, 2017, 12:03:03 pm

Did you try discover devices command first? Coz they need to be connected first before you can see/control them. LOL.

Ok, I stand corrected. Was playing with my alexa app and in mine, firetv is there along with everything else. And yes it's in video music and books section. I don't have firetv so you guys must have out of date apps.

Did you guys updated your apps?