Echo & Alexa User Discussions and Support Forums

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Amazon Echo Discussion / Why Echo 4th gen cannot play Spotify
« Last post by novetan on August 12, 2021, 05:22:22 am »
 I'm from Singapore. I just bought a new Echo 4th gen and had it connected to Spotify. I'm very sure i got it correctly linked. But every time I asked Alexa to play Spotify it says "to listen to Spotify, go to your Laexa mobile app and link your account." I followed some articles I managed to pull out fr Google, uninstall and reinstall, both for Spotify and Alexa app. I even switch off and turn on again for the device and router. Nothing works.
 
Its so frustrating. How to get it works?
52
Echo Technical Support / Loosing connection with favorite radio station
« Last post by Sibylle on August 11, 2021, 07:50:42 pm »
Hello,
I’ve had Echo Studio for a few months. I use it to listen to my favorite radio station. Some day, the connection is great and then on others, the radio shuts off after various delays. I did not encounter this problem while listening to Amazon music (yet). I tried disconnecting and reconnecting Echo Studio. Any ideas about what the problem is?
53
Amazon Echo Discussion / Re: Echo Guard Mode does not detect security alarm
« Last post by jwlv on August 11, 2021, 07:22:44 pm »
I don't know for sure, but Amazon says Alexa Echo Guard can "detect specific sounds you select, such as the sound of smoke and carbon monoxide alarms and glass breaking." It does not say anything about security alarms/sirens.
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Amazon Echo Discussion / Echo Guard Mode does not detect security alarm
« Last post by Jamval on August 11, 2021, 03:05:00 pm »
I have tested the Alexa Echo Guard mode for glass break, smoke alarm, and security system alarm sounds.  It detected the sound of breaking glass and the sound of a battery operated smoke detector and sent my mobile phone an alert message.  But it did not react to the sound of my hard wired security system alarm which has a louder but different sound than a smoke detector.  Unfortunately I have 2 hard wired smoke detectors on my security system and echo did not react to that audible alarm which is louder than the battery operated smoke alarm.  Is it by design that Echo Guard does not react to a Security Break-in alarm?
55
I've set up an I'm leaving routine months ago and most of the time it works. (Turns off lights, turns on security system, etc.).
However, sometimes when I say "We're leaving", Alexa only states she's turning on guard and nothing else. It's as if she has two ways to understand we're leaving, one for the routine I set up and another maybe built in and as a default to only turn on guard? I've re-checked my routines multiple times. I only see the one routine I set up for "We're leaving".  Why is this happening? I'm always saying this when I'm in my living room, near the exit and the only echo device even close is my Echo Studio.
56
Amazon Echo Discussion / Volume too low
« Last post by yrralguthrie on August 09, 2021, 10:01:39 pm »
My Alexa Dot defaults to a volume of 3 in the morning and stays there.  How do I change that?  I guess I'm not smart enough to find out how in the Alexa app. 
57
Amazon Echo Discussion / Re: “Sorry, I don’t see that trigger phrase”
« Last post by KyleMW on August 07, 2021, 03:03:14 am »
It not only took a wait, but about an hour later, the device I was using (8” Show) got a software update.

So, all is well.  First time I’ve had a routine not be available within a minute or two at the most.

Thanks all!

Kyle
58
Amazon Echo Discussion / Re: “Sorry, I don’t see that trigger phrase”
« Last post by jwlv on August 07, 2021, 12:59:03 am »
Did you wait a few minutes before trying your routine by voice?

Amazon has stated in the past that any routine might not be available immediately by voice. You can activate it using the play button in the Alexa app immediately but voice control sometimes take a few minutes to as long as 15+ mins.
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Amazon Echo Discussion / “Sorry, I don’t see that trigger phrase”
« Last post by KyleMW on August 07, 2021, 12:27:53 am »
Edited a routine I’ve been using for over a year and all of a sudden I’m getting “Sorry, I don’t see that trigger phrase.”.

So I deleted the routine, gave it a different name and rebuilt it and I’m getting the same error message.  Yet the routine executes properly if I trigger it directly from the app on my iPad or my Samsung Android tablet without using voice.

All my other routines seem to be OK.

Any ideas on what’s happening?

Kyle
60
Amazon Echo Discussion / Re: Alexa talks to much
« Last post by David N on August 04, 2021, 12:54:47 pm »
Not that I'm proud of my language but I have found that when the "by the ways" start that if I swear up a storm at it, it promptly shuts up and it generally takes a long while for it to start that nonsense again.
If amazon is trying to drive us to their competitors with things like this, "alexa for your day", loss of text messaging, and the loud bluetooth announcements then they are doing a great job.
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