Echo & Alexa Forums
General Category => Alexa Across the Pond (Europe) => Topic started by: Phayuk on December 03, 2016, 07:15:51 am
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Just got my Echo and very happy with it, but have found a particular problem when looking for music.
This may just be an issue with a particular artist. I have signed up for Music Unlimited. If I ask Alexa to play music by Kirsty MacColl it only comes up with two songs. However, If I look in the Amazon Music App there is her whole catalogue listed
On the Alexa App, If I scroll through the list of artists she isn't even listed, but , as I say, she is in the catalogue on Unlimited.
So a few queries/observations
1) Would be interested to know if anybody else has the same problem with Kirty MaColl songs ?
2) How can I get Alexa to see all her songs ?
3) Why does the Alexa app not have the ability of searching for unlimited music rather than having to scroll through an extremely long list?
4) Why can I not ask the Amazon Music app to tell Echo to play, rather than playing on my iPad ? (I do get a strange message saying "Music is streaming from Echo. Tap Continue to start streaming on this device instead)
5) What's the best way to report a bug to the Echo support team ?
Any answers appreciated !
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I have similar problems Alexa doesn't see music correctly like you'd expect.
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>>> What's the best way to report a bug to the Echo support team ?
If I told you the number then you would not learn anything, so here's a hint: try searching with google for "echo customer service phone number". Sorry, but I have a long standing policy of not helping people with their homework.