Echo & Alexa Forums

General Category => Echo Technical Support => Topic started by: paulkaliciak on September 24, 2016, 04:11:50 pm

Title: Echo stuck on PST no matter what location I input
Post by: paulkaliciak on September 24, 2016, 04:11:50 pm
Just got my Echo a few days ago, and everything works fine, except its clock is stuck on Pacific time no matter what location I enter in Device Location.  I'm in Toronto, so I started with an address in Buffalo, NY, but no luck.  Tried Rockefeller Center in NY, no luck -- can't get Eastern time working at all.  So I tried the Willis Tower in Chicago as an address, but nope, still stuck on PST.  I thought it might need some time to take effect or a reboot, but neither have fixed the problem.

Has anyone had this happen before?
Title: Re: Echo stuck on PST no matter what location I input
Post by: mike27oct on September 25, 2016, 03:26:51 am
If you are typing in a complete US street address, city, state and zip code, the darn thing ought to work, I would think, even if you are in Canada.  If still not working, call Echo Support at 1-877-375-9365.