Echo & Alexa Forums

General Category => Echo Technical Support => Topic started by: Hhmaker on February 04, 2017, 02:24:37 pm

Title: Alexa app
Post by: Hhmaker on February 04, 2017, 02:24:37 pm

I set up my new echo with no problem using the Alexa app. However, every time I now open the app it wants to take me through the set up process again. Any advise?

Title: Re: Alexa app
Post by: Amyberta on February 04, 2017, 02:31:41 pm

I had the same problem, give it a few hours and it should be fine.

Title: Re: Alexa app
Post by: strayfish on February 04, 2017, 02:32:46 pm

Quote from: Hhmaker on February 04, 2017, 02:24:37 pm

I set up my new echo with no problem using the Alexa app. However, every time I now open the app it wants to take me through the set up process again. Any advise?

Two questions: Is your Echo working (does it respond to questions, play music and so forth), and what are you opening the app to do? This might get us started on figuring out what's going on.