Echo & Alexa Forums
General Category => Echo Technical Support => Topic started by: cliff1 on December 29, 2019, 11:59:09 am
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I have set up my home location and my work location within settings.
When I ask my echo to see how long it will take to get to work it says it can’t find my locations and sends a link to set up location on my phone. It is already on my phone so why will it not work?
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I have set up my home location and my work location within settings.
When I ask my echo to see how long it will take to get to work it says it can’t find my locations and sends a link to set up location on my phone. It is already on my phone so why will it not work?
did you set it up under the show 8 settings in the alexa app on the phone? did you follow the link and reset it up? even though it is there, try retyping it.
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Every Echo device can have its own location.
If it's new and you've never set up the location for home & work for that specific Echo device, then you'll have to do it. It doesn't matter if you've already set that up on another Echo device.