Echo & Alexa Forums

General Category => Amazon Echo Discussion => Topic started by: coyote on May 09, 2017, 02:45:24 pm

Title: Alexa Call. Today??
Post by: coyote on May 09, 2017, 02:45:24 pm
Apparently, Call is being released now. You can only call other Alexa devices, but this is big.
It will drive a new wave of millions of Echo purchases. At the very least, multiple Alexa devices in a home can then become an intercom - messaging system.
Title: Re: Alexa Call. Today??
Post by: Jamd19 on May 09, 2017, 03:58:28 pm
Apparently, Call is being released now. You can only call other Alexa devices, but this is big.
It will drive a new wave of millions of Echo purchases. At the very least, multiple Alexa devices in a home can then become an intercom - messaging system.

So will this be an update? When you say intercom, you mean I will be able to tell the kitchen dot to tell my wife something on the bedroom dot?
Title: Re: Alexa Call. Today??
Post by: scottrods on May 09, 2017, 07:22:20 pm
Apparently, Call is being released now. You can only call other Alexa devices, but this is big.
It will drive a new wave of millions of Echo purchases. At the very least, multiple Alexa devices in a home can then become an intercom - messaging system.

So will this be an update? When you say intercom, you mean I will be able to tell the kitchen dot to tell my wife something on the bedroom dot?

That's how it reads to me... Basically VOIP type capabilities, but not to phone numbers (yet)... the Echo Show looks like it will have phone capabilities as well... but maybe only in messaging... gonna be a busy year trying to learn about all the new devices that are coming... The Show also is sporting an extra microphone in it's array of mics too... 8 instead of 7.
Title: Re: Alexa Call. Today??
Post by: mike27oct on May 09, 2017, 10:44:14 pm
New app allows for messaging and calling phone numbers.  See the new post about the Alexa app update.
Title: Re: Alexa Call. Today??
Post by: jwlv on May 10, 2017, 02:40:57 am
Apparently, Call is being released now. You can only call other Alexa devices, but this is big.
It will drive a new wave of millions of Echo purchases. At the very least, multiple Alexa devices in a home can then become an intercom - messaging system.

Yes, this will be huge! Especially when one person in a family has one and gets other family members to get one so that they can communicate. With Echo Show, video phone calls would be as easy as it gets. I messed around with video phones many years ago and they were always unreliable and complex to set up. This is going to be bigger than huge!
Title: Re: Alexa Call. Today??
Post by: jwlv on May 10, 2017, 02:48:08 am
I just got the updated Alexa app and tested voice messaging. Seems to be working as expected. One thing that I'm not clear on is how to set this up within one household. I have 7 Echo devices in the house. Short of setting up each Echo under a different user and account, is there a way to send a message from one Echo to another Echo in a different room? I'm guessing this isn't possible, yet...
Title: Re: Alexa Call. Today??
Post by: mike27oct on May 10, 2017, 03:28:24 am
Don't think so.  Our using the devices today shows that a green light message left shows on all Alexa devices,  When asking to hear message, it asks whose messages do you want to hear.As I said in my post about the new app, not as handy as Amazon wants us to believe.  I'll stick with iMessages and texts or even phone calls they are more convenient and even better than this alexa feature.  Phones are in pockets, and Dots, etc are not. 

As for alexa video, how can they be better than Facetime?  Anyone who uses Facetime will realize this.
Title: Re: Alexa Call. Today??
Post by: zroger73 on May 10, 2017, 02:20:40 pm
I seem to be unable to enable/use the Echo calling/messaging feature without sharing my phone's contact list with Amazon.

Why is this necessary?



Title: Re: Alexa Call. Today??
Post by: renegade600 on May 10, 2017, 02:50:03 pm
I seem to be unable to enable/use the Echo calling/messaging feature without sharing my phone's contact list with Amazon.

Why is this necessary?


because it is stored on the cloud and they gotta have the numbers of those you might call.  how else are they going to know who sue  is. 
Title: Re: Alexa Call. Today??
Post by: zroger73 on May 10, 2017, 02:58:58 pm
because it is stored on the cloud and they gotta have the numbers of those you might call.  how else are they going to know who sue  is.

I'd be calling/messaging another Echo, not a phone number. There is no information about other peoples' Echoes in my phone's contact list. Assuming Amazon needs the email address registered to the other person's Echo, well, my phone's contact list contains primarily phone numbers, not email addresses.

Only one person out of hundreds of people in my phone's contact list even owns an Echo.

I don't understand why the Echo app/website doesn't allow me to enter information about whose Echo I want to call.
Title: Re: Alexa Call. Today??
Post by: mtroxell on May 10, 2017, 03:13:08 pm
One thing that I'm not clear on is how to set this up within one household. I have 7 Echo devices in the house. Short of setting up each Echo under a different user and account, is there a way to send a message from one Echo to another Echo in a different room?...

I was wandering the same thing. I have 5 Echos in my house and would like to make calls between them to use them as an intercom system. The only way I've figured out so far is, since I have my own domain account set up,is to set up 4 alias email names and register each Echo under one of them and then join all 4 alias emails under a Household account.

(Well, I tried that and it didn't work out.)
Title: Re: Alexa Call. Today??
Post by: kilofox on May 10, 2017, 05:03:12 pm
because it is stored on the cloud and they gotta have the numbers of those you might call.  how else are they going to know who sue  is.

I'd be calling/messaging another Echo, not a phone number. There is no information about other peoples' Echoes in my phone's contact list. Assuming Amazon needs the email address registered to the other person's Echo, well, my phone's contact list contains primarily phone numbers, not email addresses.

Only one person out of hundreds of people in my phone's contact list even owns an Echo.

I don't understand why the Echo app/website doesn't allow me to enter information about whose Echo I want to call.

If you call or message yourself (Home) from an Echo, all the other Echos in your house will ring for the call or message. With a call, whoever answers the call on a specific Echo, can have a conversation with whoever initiated the call on the other Echo.
Title: Re: Alexa Call. Today??
Post by: mike27oct on May 10, 2017, 07:32:05 pm
OK, I tested this and. . .
 I called myself; told a Dot to call Mike (me)  All dots and echos rang w/green lights a-blazing, all devices were saying "Home", but I could not answer with any device, other than with my iPhone and had a delayed conversation with myself between a Dot and my phone.  So, it works this way.

Huh, how is this better than using a phone to call me instead of calling with an Alexa device?  What's the point?
Title: Re: Alexa Call. Today??
Post by: k9kids on May 10, 2017, 07:49:22 pm
Sometimes companies just can't leave well enough alone, huh Mike.
Title: Re: Alexa Call. Today??
Post by: mike27oct on May 10, 2017, 08:12:18 pm
Exactly, I have seen it happen TOO MANY times with these computer issues ever since the 80's. Yes, I have seen a few things over the years.

Yesterday was a double-whammy for my apps, this Alexa app and my eMusic download service was also changed for a "new improved" version that is now unusable.  I blasted them with an email today, and already got a reply that they can put my account on hold for 90 days until the dust settles.  Sheesh, some solution, eh? Not ready for prime time is an understatement in this case.
Title: Re: Alexa Call. Today??
Post by: kilofox on May 10, 2017, 09:10:44 pm
OK, I tested this and. . .
 I called myself; told a Dot to call Mike (me)  All dots and echos rang w/green lights a-blazing, all devices were saying "Home", but I could not answer with any device, other than with my iPhone and had a delayed conversation with myself between a Dot and my phone.  So, it works this way.

Huh, how is this better than using a phone to call me instead of calling with an Alexa device?  What's the point?

Hum... I said "Alexa, answer." and the Dot in my kitchen (thats where I walked to) answered the call I initiated from my living room Echo.
Title: Re: Alexa Call. Today??
Post by: mike27oct on May 10, 2017, 10:59:07 pm
Yea, the Alexa email announcment that came to day said to say something like "Alexa, answer the call", so maybe I just didn't say the right words before.
Title: Re: Alexa Call. Today??
Post by: scottrods on May 11, 2017, 07:42:21 am
I don't understand why the Echo app/website doesn't allow me to enter information about whose Echo I want to call.

I had that same thought. If you know the 2 people in your life's numbers and emails... you should be able to choose those specifically...

I think the AMAZON folks have found a way to get a huge new database of email and phone numbers to use as they wish... I really don't care much... It's not like privacy on the web is possible any longer... no matter who thinks they're immune. But it kinda sucks to have to give up all your contacts info to get to talk to one frickin' person who has an echo... and requires the handsfree part of the gadget to operate things aside from her Wheel chair/scooter.
Title: Re: Alexa Call. Today??
Post by: mike27oct on May 11, 2017, 12:31:10 pm
Good point, Scott. Why they need the entire contact list is ludicrous.
Title: Re: Alexa Call. Today??
Post by: Kjellosan on May 11, 2017, 01:16:06 pm
I have a few units at home and one at the office.

It should be possible to make a call to a specific echo unit by saying call Jo Dow @home  or call Jo Dow @livingroom or call Joe Dow @office

Maybe they will add this later.
Title: Re: Alexa Call. Today??
Post by: Hightech on May 11, 2017, 01:23:42 pm
I have a few units at home and one at the office.

It should be possible to make a call to a specific echo unit by saying call Jo Dow @home  or call Jo Dow @livingroom or call Joe Dow @office

Maybe they will add this later.


All of my units (2 at home...one at my office and one at my wife's office are all on the same user account. We did that so when we added something to the to-do list or grocery list from any of the units it would go to both my wife's phone and to mine.

Using it as an intercom at home works ok.....but would like to be able to "name" my office and her office as distinct units to be able to call them.
Title: Re: Alexa Call. Today??
Post by: malliekm on May 13, 2017, 04:53:20 pm
Sometimes there can be too many ways to do one thing.  It becomes redundant.  If/when someone stumbles across a GOOD/USEFUL/HELPFUL application for this new feature, please let us know.  I suppose if one falls and can't get up and needs help (like what happen to me last Sunday  :-[ ) you could use this new feature to reach help...IF they also had an Echo and set up the new feature.  But I used the "Ask My Buddy" Skill to call my husband's cell phone.  He was outside.
Title: Re: Alexa Call. Today??
Post by: mike27oct on May 13, 2017, 08:00:27 pm
I've fallen, and I can't get up!

Yea, I have decided to use it for emergency use only, and told our first caller of it just a while ago.  Cousin in AZ just tested his setup and called our Alexa toys.  We both agree not to use unless all else fails to work.  I have already had "nightmares" that friends and relatives could really pester us with this feature -- soon as the grandkids learn to use this, watch out!  I'm not telling the littlest ones how to use it.
Title: Re: Alexa Call. Today??
Post by: strayfish on May 14, 2017, 05:14:45 am
For once, I'm delighted to be behind the curve on something, here in the UK!
Title: Re: Alexa Call. Today??
Post by: iolinux333 on May 14, 2017, 02:24:08 pm
Well I think the consensus is that this feature so far is crap.

They need to enable a way to let us call regular phones.

Just making the mic available to my cell phone over Bluetooth is enough.

Throw the switch Amazon. Thank you.
Title: Re: Alexa Call. Today??
Post by: mike27oct on May 14, 2017, 03:59:49 pm
They really need to make the feature work as a "real" phone, meaning not like an old walkie talkie with one person speaking at a time.
Title: Re: Alexa Call. Today??
Post by: iolinux333 on May 14, 2017, 11:29:25 pm
Well it would work fine as a super high quality speaker phone connected to my iPhone. But the pointy haired idiot manager running the Alexa team said engineering isn't allowed to enable the mic and futuro walkie talkie is the schiznet lol. Same crap was going on with Google Maps and some manager refusing to allow night mode unless running on Android. That manager finally got reassigned and we got night mode two weeks later. Dilbert is a prophet.