Echo & Alexa Forums

General Category => Echo Technical Support => Topic started by: Clellbritt on September 28, 2019, 09:26:53 pm

Title: Routine command won't work
Post by: Clellbritt on September 28, 2019, 09:26:53 pm

I have a routine for my son's bedtime. It dims his bed light and turns off all other lights in his room. I first set it up with the command "Alexa, goodnight Bryan" but all she does is say "Goodnight Bryan" and the routine doesn't do what its suppose to do. I've changed the name from Bryan to Sam, and others and it will work fine. But if I change it back to Bryan it just says "Goodnight Bryan". Any ideas why this wont work with his name? Thx in advance.

Title: Re: Routine command won't work
Post by: StevenR on September 30, 2019, 02:44:48 pm

Since the names Bryan and Brian are pronounced the same it may be hearing it as Brian, so try "Goodnight Brian" instead.