Echo & Alexa Forums
General Category => Echo Technical Support => Topic started by: Alpha Bitch on June 30, 2022, 10:42:43 pm
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DOT 3rd generation.
Brand new purchased today. I have 2 other DOTs - 2nd gen (kitchen) & 3rd gen (bedroom).
I set up the *new* DOT w/the exact same settings as the other 2. However, when I ASK questions the sound is very low. I have to increase the sound.
When I PLAY music, listen to the radio, etc., the sound comes in perfectly w/o any adjustments.
I unplugged the DOT for approximately 5 minutes. No change.
Is there anything else I should try before I contact Amazon tech support?
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where are you increasing sound from, the app or the dot? There are also two different sound settings in the app.
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@renegade600 Thank you so much!!!!!!!
I was increasing the sound through the DOT and through the Alexa app **browser.**
I always use the Alexa app **browser** to do things (I have a 30' screen iMac) as it's easier on my 72 yrs young eyes.
The **browser** version has only 1 sound setting.
I had forgotten all about the iOS Alexa app. I went on my Amazon tablet & found that the iOS Alexa app does have 2 sound settings as you stated. I increased the sound volumne from the default setting. That did the trick!!!!! All is now well.
Thank you so very much. I am very much appreciative of your help.
Happy July 4th!