Echo & Alexa Forums

General Category => Alexa Across the Pond (Europe) => Topic started by: Heardy on January 01, 2018, 02:04:35 pm

Title: Issues setting up Echo plus
Post by: Heardy on January 01, 2018, 02:04:35 pm

Hi all
I'm having problems setting up my Echo plus, when trying to add my mobile number it says its already in use but I cant  see how.
I've logged into my amazon account and there's no number registered !! so I'm now unsure what to do and how to remedy it, any ideas ? 

Thanks
Jason

Title: Re: Issues setting up Echo plus
Post by: samsethi on January 04, 2018, 04:39:37 am

Hi Jason

This is one for Amazon support.  They are very responsive.  Try https://twitter.com/AmazonHelp - my original Echo was registered in the US and had to be switched to the UK. 

Title: Re: Issues setting up Echo plus
Post by: renegade600 on January 04, 2018, 04:48:00 am

did you already setup another echo using the number?

Title: Re: Issues setting up Echo plus
Post by: asianrocker on January 04, 2018, 10:21:42 am

I think he got a returned one. I will predict what the support will tell you. Deregister it. LOL.