Echo & Alexa Forums

General Category => Amazon Echo Discussion => Topic started by: candroulakis on June 04, 2017, 02:58:42 pm

Title: "Alexa Calling not available for device" - Its a echo
Post by: candroulakis on June 04, 2017, 02:58:42 pm
Just got a new echo for my mom and set it up.  ONce all setup, when I try to have it make a call it says that Alexa calling not supported on this device.  What gives?  Its a brand new echo.
Title: Re: "Alexa Calling not available for device" - Its a echo
Post by: renegade600 on June 04, 2017, 03:05:20 pm
Just got a new echo for my mom and set it up.  ONce all setup, when I try to have it make a call it says that Alexa calling not supported on this device.  What gives?  Its a brand new echo.

most likely don't have the latest update yet.  give it time to update. 
Title: Re: "Alexa Calling not available for device" - Its a echo
Post by: malliekm on June 04, 2017, 08:16:36 pm
Or go to the Google Play Store and update to the latest software version.
Title: Re: "Alexa Calling not available for device" - Its a echo
Post by: renegade600 on June 05, 2017, 05:14:57 pm
Or go to the Google Play Store and update to the latest software version.

you cannot download firmware from the play store.  since the echo was just setup, I am willing to bet they do have the latest app.