Echo & Alexa Forums

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81
Echo Technical Support / Issuing grouping Smart plugs with Alexa (random occurrence)
« Last post by Youduckk on December 11, 2023, 05:20:37 pm »
Hello,

I've had Amazing Alexa for about 4-5 years and I have the Echo 4th Gen and another Alexa Echo the older version
( both versions are up to date)....
I have a bunch of lights that I have group together, I have two in my living room grouped as The Matrix  (one plug  is labeled Computer lights and the other one is labeled living room lights)
As of today when I got home from work I said "Alexa turn on the matrix" like I normally would and Alexa is saying "matrix doesn't support that"

Also I have a hallway light that's connected with the computer light and living room light and that's grouped as (All lights) and when I tell Alexa to turn off all lights, I get the same response (all lights doesn't support that).

All the lights work individually if I call them out one by one they all turn on and off via Alexa, but in groups its not working... They are all connected via the smart life plugs, I went on smartlife app and they are working there also.

But for some reason in groups it just doesn't want to work...
They were just working this morning when I left for work, and last night when I was going to bed. I use the group commands very often so I'm baffled why it stopped working, and even more baffled on how to fix it.

Any help or ideas would definitely be appreciated.....

Things I did so far:
So far I deleted the groups and tried to recreate and regroup the lights but that didn't work.
I went on the smart life app and verified that the lights are there and are working accordingly...
Ive unplugged Alexa for 30 seconds hoping the reset would correct the issue...

Any help would be greatly appreciated i feel so defeated and frustrated atm...
82
Amazon Echo Discussion / Re: echo show 5 usb
« Last post by Joachim47 on December 09, 2023, 09:16:47 am »
Sorry, but mine doesn't and didn't come with an usb cable either. ;)
Mine was received on 11/22/2023 which may indicate they changed the HW on the fly or for the special sail price.
83
Echo Technical Support / Re: 2nd echo show8 wont connect to ring
« Last post by renegade600 on December 09, 2023, 07:31:11 am »
you have to go into the ring app under the specific device and link the show
84
Amazon Echo Discussion / Re: echo show 5 usb
« Last post by renegade600 on December 08, 2023, 10:18:45 pm »
Can I get a definitive answer on what this port is used for.  I've searched and found power only and I've seen usb or other type devices.  What is it for?

see the following for more info about it
https://techreviewteam.com/accessories/echo-show-5-micro-usb-port-faq/
85
Amazon Echo Discussion / Re: echo show 5 usb
« Last post by renegade600 on December 08, 2023, 10:18:14 pm »
The echo show 5 (3rd gen) has no USB only the DC power port.

actually it has a micro usb port.    I just checked  ;-)
86
Alexa Software Development & Technical Discussion / Re: Honeywell Thermostat Skill
« Last post by renegade600 on December 08, 2023, 10:16:28 pm »
it is good enough for me  :-)   I only use it to adjust the temperature and to change modes.   Did you send feedback to honeywell about it?  sometimes if there is enough interest, things can change.   
87
Alexa Software Development & Technical Discussion / Honeywell Thermostat Skill
« Last post by kentrda on December 08, 2023, 10:00:57 pm »
The Honeywell Thermostat skill needs to be improved so that Alexa can do more than just adjust the temperature.   All Smart Thermostats can do much more than just adjust the temperature.   For instance, the skill should be improved so that it will allow a User to:  'Turn ON Fan",   "Set Fan to Circulate'.  'Set Fan to Automatic' 'Change thermostat to Cool, or to Heat.'

I often set my fan to 'Circulate' so that the air in my home is circulated and the same temperature throughout the home.
88
Amazon Echo Discussion / Re: echo show 5 usb
« Last post by Joachim47 on December 08, 2023, 01:09:15 pm »
The echo show 5 (3rd gen) has no USB only the DC power port.
89
Amazon Echo Discussion / echo show 5 usb
« Last post by jvk of md on December 08, 2023, 11:12:28 am »
Can I get a definitive answer on what this port is used for.  I've searched and found power only and I've seen usb or other type devices.  What is it for?
90
Echo Technical Support / 2nd echo show8 wont connect to ring
« Last post by jonti007 on December 08, 2023, 08:50:34 am »
I have a echo show 8 working with ring, I now have a new show, but I cant find a way with alexa app to connect it to ring. Am I the only one to find the alexa app not to be user friendly? I would appreciate any help to sort my problem. Cheers
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