Echo & Alexa Forums

General Category => Echo Technical Support => Topic started by: Anglhrt on January 03, 2021, 06:34:52 pm

Title: Alexa Can't Show my Wyze Camera in any rooms when asked
Post by: Anglhrt on January 03, 2021, 06:34:52 pm
My Alexa shows online and my Wyze Cameras are all online.  All are enabled to do the task yet when Alexa to show living room cam I get "sorry something's wrong, to living room cam try to save room in skill then re-enable it in your Alexa app
Title: Re: Alexa Can't Show my Wyze Camera in any rooms when asked
Post by: renegade600 on January 03, 2021, 06:37:00 pm
do you have the wyze alexa skill enable?
Title: Re: Alexa Can't Show my Wyze Camera in any rooms when asked
Post by: Anglhrt on January 03, 2021, 06:40:30 pm
How do I check for that??? 
Title: Re: Alexa Can't Show my Wyze Camera in any rooms when asked
Post by: renegade600 on January 03, 2021, 06:46:36 pm
open alexa app and go to skills.   you should have one for wyze.  if not, it needs to be enable. 
Title: Re: Alexa Can't Show my Wyze Camera in any rooms when asked
Post by: Anglhrt on January 03, 2021, 07:41:54 pm
I do have Wyze Skills enabled... My wyze cameras are enabled and working on the Wyze app.  My Alexa skills are working on my Show 8 & 5 and the cameras are enabled... The Show just can't find the cameras...
Title: Re: Alexa Can't Show my Wyze Camera in any rooms when asked
Post by: Anglhrt on January 03, 2021, 07:43:25 pm
They used to work all the time... But we moved and reinstalled in the new house.. SO weird
Title: Re: Alexa Can't Show my Wyze Camera in any rooms when asked
Post by: renegade600 on January 04, 2021, 09:21:37 am
Quote from: Anglhrt on January 03, 2021, 07:43:25 pm
They used to work all the time... But we moved and reinstalled in the new house.. SO weird

try disabling the skill close the app, open the alexa app a few minutes later then re-enable the skills. 
Title: Re: Alexa Can't Show my Wyze Camera in any rooms when asked
Post by: Anglhrt on February 09, 2021, 08:38:20 pm
YAY!!!!  I disabled and the re-enabled and now she can find my cameras!!!!