Echo & Alexa Forums

General Category => Alexa Across the Pond (Europe) => Topic started by: Sparkomatic on January 12, 2018, 04:48:10 pm

Title: Calling from Echo to Echo, without the Alexa app
Post by: Sparkomatic on January 12, 2018, 04:48:10 pm

I have an Echo Plus, and my parents have an Echo 2. I have an iPhone with the Alexa app on and Echo/Alexa has imported my contacts. My parents, on the other hand, are so old school, they don't even have a smart phone, so therefor no Alexa app. Because they have no Alexa app, how can they set up their phone to make and receive calls from me? Any ideas would be appreciated. Hopefully Im just being stupid and am missing something really obvious.

Title: Re: Calling from Echo to Echo, without the Alexa app
Post by: Laurel on January 13, 2018, 04:07:27 pm

https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201601770

Title: Re: Calling from Echo to Echo, without the Alexa app
Post by: Laurel on January 13, 2018, 04:08:59 pm

Sounds like they would need to use the alexa.amazon.uk site that is referenced in the above.  They need an Amazon account too.

Title: Re: Calling from Echo to Echo, without the Alexa app
Post by: Snakeyes on January 13, 2018, 04:48:18 pm

As implied value previous poster, both echo's need to be set up for Drop In Conversations. That means unfortunately your parents need a compatible phone with the Alexa app installed and then have to go through the process of going into the Conversations tab  to enter and verify the mobile phone data.

Title: Re: Calling from Echo to Echo, without the Alexa app
Post by: samsethi on January 18, 2018, 03:40:08 pm

Hi

Another option is to use the New Echo Connect (due out shortly in UK but see it here in the US - https://www.amazon.com/Echo-Connect-requires-service-verified/dp/B074TTVQYP) This connects to the home phone number and might allow your parents to use their echo as the phone speaker and also to make calls using Alexa. 

Sam