Echo & Alexa User Discussions Forums

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91
Amazon Echo Discussion / Re: Alexa not playing music
« Last post by jwlv on March 23, 2022, 07:38:55 pm »
Little glitches like this can usually be fixed by unplugging the Echo, wait 30 seconds, and then plug it back in.
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Amazon Echo Discussion / Alexa not playing music
« Last post by david1958 on March 23, 2022, 07:05:12 pm »
Hi When I ask Alexa to play music, either specific artists or songs, the device acknowledges the request and says ‘Playing xxxxx by Amazon music’…..then absolute silence! No music plays even though ‘she’ says she is going to play it!

Any ideas? Thanks
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Amazon Echo Discussion / Re: Mysa thermostat
« Last post by renegade600 on March 23, 2022, 06:41:14 pm »
does it work in the mysa app?
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Amazon Echo Discussion / Re: echo dot spinning when looking for devices
« Last post by renegade600 on March 23, 2022, 06:40:08 pm »
what color are the lights?
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Amazon Echo Discussion / Mysa thermostat
« Last post by jvk of md on March 23, 2022, 11:51:26 am »
Alexa is supposed to be able to control the mysa thermostat.  Upon original installation it all worked okay but the next day it stopped.  Alexa says Unable to Connect.  Not sure whether that's an alexa or mysa issued.  If not fixed soon I'll be returning the thermostat for a cheapo manual unit. 
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Amazon Echo Discussion / echo dot spinning when looking for devices
« Last post by jvk of md on March 23, 2022, 11:22:07 am »
Originally I was having an issue with my clock dot spinning when I had alexa search for devices on my iphone.  I had to unplug/re-plug in the dot to stop spinning.  Now it's migrated to my 2 other dots also.  WTF
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just  deregister them in the app
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Didn’t even think about doing this before I moved. Left some 3rd party ‘smart devices’ with my ex-wife so she can create her own account from mine. When I open the ALEXA APP here, it still shows those devices that I gave to her but she has not turned on anything.
I need to DELETE/REMOVE those devices from my list. Every time I try to SEARCH it adds those devices back into my list. I have deleted them many times but they keep coming back.
These devices are ALL smart switches to turn on/off lights. Nothing else.
Can someone help me delete these items PERMANENTLY from my ALEXA APP.
The HELP for removing them indicates I must use the MANUFACTURER app to RESET them. I do not have physical access to these ‘old’ devices.
I cannot even figure out how to DELETE my ECHO SUB and 2 ECHO DOT(series 4).
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Amazon Echo Discussion / Drop in won't connect to a contact
« Last post by Shananah on March 21, 2022, 10:12:55 am »
Hi! I'm trying to set up my mom's echo and a new show is arriving today so I need to figure this out.
I was able to add my sister and daughter to drop in on mom's echo, but not mine. When I started it had the checkmark next to my mom's contact info but that was the wrong info, for some reason I had two contacts for her. I deleted the one with the checkmark which was the wrong info, and I've sent invites from her account to mine and vice versa, followed the links and they will not connect. What do I do?
Thank you!
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Echo Technical Support / Calendar
« Last post by bhlehr on March 20, 2022, 08:51:14 pm »
Recently, when I tell Alexa Echo to add an item to my calendar, she simply indicates that it's added, without reading it back to me first to ensure she heard me correctly (which, btw, most times she doesn't). The result is that when I get to check my calendar a couple of days later, I have several scheduled items with strange words, and I really can't remember what the scheduled item was supposed to be. 

For text messages, she still reads them back, so I can make necessary corrections.  But not for google calendar.  She used to, but I don't know what changed. Is there something I can do in the app to correct this? 

Thanks for your help.
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