Echo & Alexa Forums

General Category => Echo Technical Support => Topic started by: KHillski on April 17, 2016, 11:28:42 am

Title: Device Location
Post by: KHillski on April 17, 2016, 11:28:42 am

I have 3 devices. An Echo, a Tap, and a Dot. When I try and update my device locations for each device, the app says it is “unable to save your settings”. If I just use zip code, it tells me the zip code (89135) is invalid. Another strange item is if I do get one of the devices to change the address, the other devices will be changed to an address that isn’t mine. Echo technical support knows about the problem but it still isn’t fixed. Any ideas?

Title: Re: Device Location
Post by: renegade600 on April 17, 2016, 06:15:20 pm

for testing, if your town has a second zip code, give it a try. 

Title: Re: Device Location
Post by: ScottinPollock on April 17, 2016, 07:30:26 pm

Maybe it's 'cause "what happens in 'Vegas, stays in 'Vegas!" (c;

Title: Re: Device Location
Post by: vegasguy on April 18, 2016, 06:14:26 am

Try the main Las Vegas zip code of 89101. That's what all the weather sites default to when it comes to any area in Las Vegas.


Sent from my iPhone using Tapatalk

Title: Re: Device Location
Post by: KHillski on April 18, 2016, 10:15:35 am

89101 works but another 10-15 Las Vegas zip codes don't. Must be the source Amazon is using for Echo zip codes. Let's hope they don't use the same zip code source for drone deliveries.