Echo & Alexa Forums

General Category => Echo Technical Support => Topic started by: Dugenou on February 01, 2020, 06:40:42 pm

Title: Input orange light unavailable
Post by: Dugenou on February 01, 2020, 06:40:42 pm

Hi. My Input won't go into config mode, whatever I do to induce that. I get a blue light flashing, then it fades down and a green light appears and THAT'S IT, whether I press the action button or not. I de-rgistered the appliance and can't get it back on. Pretty standard here. Tried everything in the help section, to no avail. A hard reset would be in order, but I found nothing about that other than pressing the button for 25 s, which doesn't work in my case. Please help!

Title: Re: Input orange light unavailable
Post by: jwlv on February 02, 2020, 01:42:09 am

This video shows how to reset an Echo Input
https://youtu.be/gcqgLL5Oeaw

Title: Re: Input orange light unavailable
Post by: jwlv on February 02, 2020, 02:10:11 am

BTW, are you using the USB power adapter that came with your Echo Input?