Echo & Alexa Forums
General Category => Echo Technical Support => Topic started by: Acjb007 on November 18, 2022, 06:02:33 am
-
Hi, fot the past few days I've got up early at 4am and all the smart sockets and lights aren't working. It says they're not connected. My echo works fine and WiFi is working. Around 7am they suddenly all start working again.
Any ideas how to stop them disconnecting?
-
did you check to see if they worked from their own app? without knowing what lights and sockets you are using there really is no way to know. could have been updating.
-
It wouldn't work in the app either. It's done the same thing 3 nights in a row . All smart lights etc offline and not all same make and on different apps
-
since you said they are not working in their own apps, and since you said there is more than one app, then it is not an alexa problem.
-
It wouldn't work in the app either. It's done the same thing 3 nights in a row . All smart lights etc offline and not all same make and on different apps
Since the lights do come back online and they are different makes look at what else is on when these fail. Also a cheep wifi repeater may help solve the issue, put it about half way between you problem lights and your router.