Echo & Alexa Forums

General Category => Amazon Echo Discussion => Topic started by: Northstar on December 16, 2021, 05:50:28 pm

Title: "New Alexa App"
Post by: Northstar on December 16, 2021, 05:50:28 pm
When I login to my Alexa App, there is a message that I need to update the app by downloading and installing the Alexa app from the Google Play Store or the App Store. Is this something I should do? If I do, would my existing Alexa settings be retained or would I have to set everything up again from scratch. Thanks for any comments/suggestions. 
Title: Re: "New Alexa App"
Post by: KyleMW on December 17, 2021, 10:26:25 am
I've never had a problem on either iPadOS or Android.  Your settings, routines etc are stored in "The Cloud" and should appear whenever you log into an Alexa device/app
Title: Re: "New Alexa App"
Post by: renegade600 on December 17, 2021, 11:09:11 am
go to the play store and see if there is an update available in the manage apps & device section.