Echo & Alexa Forums

General Category => Echo Technical Support => Topic started by: rallypoint on February 10, 2018, 09:10:22 pm

Title: No "Echo Connect" under new devices
Post by: rallypoint on February 10, 2018, 09:10:22 pm

Hi.

Purchased a new Connect. A couple issues:

 - 1. I cannot find the Connect when I select "new devices". It's turned on, orange light blinking, etc, etc

 - 2. I hate that name as it is makes it problematic to search.... Wish it was "EchoConn" or something more easily searchable  >:(


Thanks

Title: Re: No "Echo Connect" under new devices
Post by: rallypoint on February 10, 2018, 11:11:26 pm

This may be because we setup our Dots using the laptop interface, but need to setup the Connect via the iPhone app

Title: Re: No "Echo Connect" under new devices
Post by: rallypoint on February 11, 2018, 01:51:02 am

We figured out why... my mother-in-law put the Dots in the wrong account. Fixed that.

Thanks all.