Echo & Alexa Forums

General Category => Alexa Across the Pond (Europe) => Topic started by: John.wilson42@yahoo.co.uk on August 29, 2018, 02:59:21 pm

Title: Alexa not responding - have a permanent blue light showing
Post by: John.wilson42@yahoo.co.uk on August 29, 2018, 02:59:21 pm
Alexa was working fine - asked her to stop so I could take her to another room - when powered up failed to respond and not able to reset. Have now got permanent blue light showing- unable to get orange light on
Title: Re: Alexa not responding - have a permanent blue light showing
Post by: John.wilson42@yahoo.co.uk on August 29, 2018, 04:24:55 pm
WOW thanks to this site I managed to fix my problem- somewhere on the site I noticed someone had mentioned to double check the power lead being  used - I changed the lead and hey presto Alexa is alive and doing well after a reboot- so many thanks to whoever suggested it- Alexa play me some happy music!!