Echo & Alexa Forums

General Category => Echo Technical Support => Topic started by: Echo1956 on February 14, 2016, 10:49:44 am

Title: iOS keyboard disappears after typing only one letter in Alexa app
Post by: Echo1956 on February 14, 2016, 10:49:44 am

The iPad keyboard disappears after typing one letter while searching in the Alexa app. The keyboard only hides this way in the Alexa app.when doing a music search and has not done so in any other search app.  The search begins but uses only one letter at a time.  I'm sure others experienced this and have a solution?  Thank you.

Title: Re: iOS keyboard disappears after typing only one letter in Alexa app
Post by: vegasguy on February 14, 2016, 04:08:25 pm

You should report this bug directly to customer service through the app.


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Title: Re: iOS keyboard disappears after typing only one letter in Alexa app
Post by: Echo1956 on February 14, 2016, 07:33:27 pm

Thanks for reminding me.

Title: Re: iOS keyboard disappears after typing only one letter in Alexa app
Post by: Echo1956 on February 17, 2016, 08:58:18 am

Tech support notified and seemed interested.  No ideas for a fix yet.  All the normal ideas tried.