Echo & Alexa Forums

General Category => Alexa Across the Pond (Europe) => Topic started by: Terence on July 21, 2021, 03:58:49 pm

Title: Call not ringing
Post by: Terence on July 21, 2021, 03:58:49 pm
When calling mum on her show 5 , there is no ring tone. The red and green hand sets are visible and the call can continue. NO RING is the problem.
Title: Re: Call not ringing
Post by: jwlv on July 26, 2021, 03:46:34 am
Did you check in app that the ringer is turned ON and the volume is up? See the attached screenshot.